![]() ![]() ![]() If it resolves your issue, allow PPTP, L2TP, and IPSec through your software security and then enable the firewall(s). Security software and third-party apps can block the PPTP and L2TP protocols especially when your security is set at a level higher than normal.Switch between different servers and/or locations.PPTP/ L2TP/ SSTP / IKEV2 / OpenVPN TCP & UDP Switch between different VPN protocols i.e.Check that your user credentials are correct i.e.Here’s what to do when you’re unable to connect PureVPN in Windows 10: If that doesn’t work, run these commands in the same way as above: Enter netsh winsock reset on the black screen.If you still get issues, do the following: NOTE: After reinstalling PureVPN, if you get the message to install OpenVPN, right-click on the PureVPN icon from the system tray and select reinstall OpenVPN. Check your connectivity by trying to browse or download from the internet while connected, and while not connected to PureVPN. If you installed PureVPN’s client, uninstall it, then restart your computer, and download and install PureVPN again. If you recently upgraded to Windows 10, you may encounter some minor connectivity issues with PureVPN. Here are some possible reasons why PureVPN is not working on Windows 10: 1. How to fix PureVPN Windows 10 not working ExpressVPN - Browse the web from multiple devices with increased security protocols.CyberGhost - Connect to thousands of servers for persistent seamless browsing.SurfShark - Price convenient VPN service with all-rounded security features.NordVPN - Secure multiple devices and enjoy stable connections anywhere.Private Internet Access - Access content across the globe at the highest speed rate. ![]()
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